Privacy and Cookie Policy
We collect only what we need to run the site, our sessions and The Soul Ecology Method™ course, and we never sell your data. This policy explains what we hold and your rights under UK data protection law (the UK GDPR and the Data Protection Act 2018).
1. Who is responsible for your data
Hannah Pearson Coaching, 15 Huxhams Cross, Dartington TQ96NT, is the data controller. ICO registration number: C2072295. Contact for privacy questions: hannah@hannahpearsonhealer.com.
We are not required to appoint a Data Protection Officer. Hannah is responsible for how your information is handled.
2. What we collect and why
Data, When we collect it, Why, Lawful basis
Name, email, phone;
Enrolment form, contact form, free-call booking. To reply, book calls and run your place. Contract, or steps before a contract.
Payment details;
Checkout, To take payment and instalments. Contract; legal obligation (tax records)
What you tell us about your health, wellbeing, life and emotions; Enrolment form, one-to-one, group calls, free classes, community.To support you safely and tailor the work. Your explicit consent
Your image, voice and what you say on calls; Recorded group calls and free classes. So your group can catch up or listen again. Contract and your explicit consent
Clips in which you can be seen or heard; Free class recordings or testimonials. Your separate written consent
Community posts and messages; Signal group, email. To answer questions and support the group. Contract
Email preferences Newsletter sign-up; To send news and offers. Your consent (unsubscribe at any time)
Device and usage data; Visiting the site. To run, secure and improve the site. Legitimate interests; Consent for non-essential cookies
Health and wellbeing information is "special category" data. We only collect it with your explicit consent, which you give when you enrol or book, and you can withdraw it at any time by contacting us. Withdrawing may limit how we can support you.
Legitimate interests. Where we rely on legitimate interests, these are keeping the website working and secure, and understanding how it is used so we can improve it. You can object to this at any time.
Do you have to give us your information? No, but we need your name, contact and payment details to provide the course or sessions you book, and without them we cannot accept your booking. Sharing health and wellbeing information is your choice; it helps Hannah support you safely.
Where your information comes from. Most information comes directly from you. We also receive payment confirmations from Stripe and Squarespace, and booking details from our booking tools.
Automated decisions. We do not make decisions about you by automated means, and we do not use profiling.
Age. Our services are for adults aged 18 and over.
3. Who we share it with
We do not sell or rent your data. We share it only with the services we use to run the business, under contracts that protect it:
This includes Squarespace, (website, checkout, members login and course library)
Stripe; (Payment processing and instalments)
Google (Workspace, calendar, email and booking appointments)
Zoom; (Live group calls, Free classes and one to ones)
Vimeo; (Hosting call recordings and course videos)
Brevo; (Enrolment form, course and newsletter emails)
Signal; (Course community connection group)
Hannah's PA helps manage enquiries, bookings and the course administration. She sees only the information she needs for that work and is bound by the same confidentiality terms.
Hannah's two trainees, who may support or sit in for work, see only what is shared in the group or session and are bound by the same confidentiality terms. We may also share data with our accountant or professional advisers, or where the law requires it, or to protect someone at serious risk of harm.
4. International transfers
Some of these services store data outside the UK, mainly in the US and EU. Where they do, they rely on UK adequacy regulations, the UK–US Data Bridge or approved contract terms to keep your data protected.
5. How long we keep it
Course call recordings; Deleted 30 days after the course ends
Free class recordings; Deleted 30 days after the class, except clips kept for course material (see Part 2C)
Client and course records, including wellbeing notes; 6 years after our last contact, then deleted
Payment and accounting records; 6 years, as required for tax
Enquiries from people who don't book; 12 months
Newsletter list; Until you unsubscribe
6. Your rights
You have the right to access your data, correct it, have it deleted, restrict or object to how we use it, move it to another provider, and withdraw consent at any time. To use any of these rights, email hannah@hannahpearsonhealer.com. We will reply within one month. If you are unhappy, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113, though we would like the chance to put it right first.
7. Keeping your data safe
We use password-protected accounts with two-step verification and share recordings only through private links for enrolled participants. Full access to client information is limited to Hannah. Her trainees and her PA see only the information they need to support the course.
8. Cookies
Cookies are small files stored on your device. The site uses:
Essential cookies from Squarespace, needed for the site, checkout and member login to work. These are always on.
Analytics cookies from Squarespace, which show how visitors use the site. These are only set if you accept them.
Third-party cookies from embedded content such as Brevo forms, Vimeo and Google Calendar, which may be set when you use those features.
You can accept or reject non-essential cookies in the banner when you first visit, and change your choice at any time by clearing the cookies for this site in your browser settings, which brings the banner back.
9. Changes to this policy
We will update this policy when our practices change and post the new version here. Last updated: 29th October 2026.